Bookings can be made via www.flexibus.com.au or by phoning (02) 6495 6452
Bookings must be made at least 20 minutes before the requested pick up time.
Bookings cannot be made more than 4 weeks in advance (as this is a trial service)
An email confirmation will be sent to the customers nominated email upon completion of booking.
Operations staff may contact customers to confirm pick up details.
Passengers are required to be at the designated pick up point at the nominated time.
Walk-up fares may be accepted; however, services are not guaranteed.
Fares
Fares for the On-Demand services are the same as regular passenger service fares.
Fares are payable to the driver on boarding.
Concession fares will require the presentation of a valid concession card to the driver.
A driver may refuse an adult passenger if they are unable to pay the correct fare.
Candelo
The Candelo service only operates during school terms, on Tuesdays and Thursdays.
If there are no bookings by 09:10am on a service day, the service will not operate.
Pickups between Bega and Candelo, as well as between Candelo and Wolumla, are possible. Please call 6495 6452 to make a booking.
Eden
The Eden On Demand Loops are only available Monday to Friday.
The Loops are an optional extension to the existing 790 and 791 services.
On Demand Loops will only operate for customers who have pre-booked at least 20 minutes prior to their requested pick up time.
On Demand loops will only operate on the way into Eden. This is to minimise disruptions to the remainder of the timetabled route service.
Customers will be contacted by Sapphire Coast Buslines Staff to confirm pick up location.
Service Continuation
The Eden and Candelo On-Demand services are part of a Transport for NSW (TfNSW) trial which may be cancelled atTfNSW discretion.
Consent for TfNSW to use Personal Information
By utilising the On Demand Trial services customers consent to the collection and use of personal information by TfNSW. Further information is available in the Privacy Information Statement.
Feedback
Customer feedback can be provided by email to flexibus@scbuslines.com.au or by phoning (02) 6495 6452
FEEDBACK
PARTNERS
INFORMATION
Address 39 Redfern Close, South Pambula NSW 2549 Postal Address PO Box 256, Pambula NSW 2549 Office Hours Monday to Friday, 8am to 5pm